Automated SMS and email campaigns keep patients engaged before and after the visit, driving adherence, follow-up bookings, and repeat service revenue.
Targeted SMS and email campaigns for seasonal updates, new service launches, and clinical program announcements, so flu season, a new CCM program, or a hormonal-contraception service is in patients' hands the day it goes live.
Segment by service history, demographics, prior visits, or any custom attribute. Send the right campaign to the right cohort instead of blasting everyone.
Flu shots, RSV, COVID boosters, allergy season, smoking-cessation kickoffs. Schedule once, send to the cohort, watch bookings land in the scheduler.
Announce a new clinical program (CCM, MTM, point-of-care testing) directly to the patients eligible for it. Day-one awareness, not month-three.
Automate follow-up actions tailored to each patient: appointment reminders, check-in messages, and recall outreach, all on the cadence the protocol requires and routed back into the scheduler when patients reply.
Reminders go out at 24 hours and 1 hour. Patients confirm or reschedule by replying. Reschedules route back into the scheduler.
Refill check-ins, adherence nudges, and care-plan touchpoints scheduled by therapy class. Replies land in the chart for the pharmacist.
Identify patients due for CCM, MTM, A1C, or seasonal vaccines. Send a campaign, accept replies into the scheduler, watch encounters book.
Send and receive care summaries, prescriptions, and lab reports through an encrypted platform, with the audit trail your compliance posture requires.
A 20-minute walkthrough on a real campaign flow: segment a cohort, schedule the sends, and see confirmations and reschedules route straight into the scheduler.
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