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MedMe Admin Clerk AI data-entry interface
Admin Clerk

Your AI clerk for
pharmacy data entry.

Admin Clerk is an AI agent that performs pharmacy data entry directly inside your existing systems. It reads screens with OCR, applies pharmacy-specific business rules, automates when confident, and routes exceptions to a pharmacist with a full audit trail.

MedMe Admin Clerk AI data-entry interface
How It Works

Automated data entry
that works like a real clerk.

Pharmacy back-office runs on systems built before the integration era. Admin Clerk operates against those systems the way a careful clerk would, with screens, rules, and a paper trail.

  • Reads your screen using OCR to extract data from faxes, portals, and any interface a clerk would read.
  • Applies pharmacy-specific business rules: brand vs generic, on-hand inventory, fill timing, controlled-substance handling.
  • Automates when confident and routes exceptions to a pharmacist for review, with a complete audit trail of every action taken.
  • Runs continuously in the background or overnight, processing the queue while your team is closed.
Sample Workflow

Fax-to-Rx entry,
end to end.

Six steps. No clicks from your team. Admin Clerk monitors the inbox, classifies docs, matches patient and provider, picks the right drug, applies your business logic, and fills in the Rx details, then routes anything ambiguous to a pharmacist for review.

01

Monitor PMS fax inbox for new docs

Polls the fax inbox on a default 3-minute cadence; tunable to your traffic profile.

02

Classify Document

Only processes designated document classes such as Rxs and transfers; everything else is set aside.

03

Patient & Provider Match

Looks up the patient and prescriber in your PMS, or creates a new record if no match is found.

04

Drug Selection

Picks the right NDC based on your business rules: brand vs generic preferences, on-hand inventory, formulary.

05

Additional Business Logic

Applies fill-timing rules, controlled-substance handling, prior-auth flags, and any other workflow logic your pharmacy enforces.

06

Fill Rx Details

SIG, dispensed quantity, refills, day supply, and any remaining fields, ready for pharmacist verification.

Secure By Design

Enterprise-grade controls
across every layer.

Admin Clerk handles PHI, runs on real production systems, and is subject to the same compliance bar as the rest of your pharmacy stack. The platform is built accordingly.

Compliance & Assurance

  • SOC 2 Type II certified
  • PHIPA and PIPEDA compliant
  • Annual third-party penetration testing

Access Controls

  • SAML SSO with 2FA
  • Role-based permissions
  • Strict session controls

Encryption & Infrastructure

  • AES-256 at rest, TLS in transit
  • Secure key management
  • Hosted in AWS

Responsible AI

  • Patient explicit consent
  • No model training on your PHI
  • PHI redaction and minimization
  • Default zero-retention policy
See It In Action

Designed to work with your pharmacy,
not disrupt it.

A 20-minute walkthrough on a real fax-to-Rx workflow. We'll configure Admin Clerk against a sample PMS inbox and let you watch it process a multi-medication fax end to end.