2020
Founded
Started in Toronto by Nick Hui, Rui Su, and Purya Sarmadi after the COVID immunization rollout exposed how little clinical software pharmacy actually had.
We are building the platform that fixes it. Pharmacy-specific EHR, AI-drafted SOAP notes, and clinical services billing, so the work pharmacists already do finally gets reimbursed.
The Canadian pharmacy workforce already does counseling, immunization administration, chronic-care follow-up, transitions-of-care, and adherence monitoring.Less than 20% of it gets billed.
The reason is not clinical capability. It is documentation, coding, eligibility, and claim infrastructure built for medical groups, not for community pharmacy.
MedMe ships the missing layer: an EHR pharmacists actually want to use, an AI scribe that drafts the note, and a billing engine that converts the encounter into a clean claim. One platform, no swivel-chair.
From a Toronto COVID immunization-rollout pivot to a US pharmacy platform powering thousands of stores. Four moments that defined how we built and who we built for.
Started in Toronto by Nick Hui, Rui Su, and Purya Sarmadi after the COVID immunization rollout exposed how little clinical software pharmacy actually had.
Full pharmacy EHR and scheduling deployed across 4,500+ Canadian pharmacies. The first platform built end-to-end for clinical pharmacy services.
AI Scribe and Medical Billing launch for Canadian community pharmacy. First 100 stores go live. $48M in clinical reimbursement processed in year one.
12M+ patients managed, 4,500+ pharmacies enrolled. Now serving independents, regional chains, top-100 systems, and network partners.
Four operating principles that show up in every PRD, every quarterly roadmap, and every customer call. They are why the platform looks the way it does.
01
The pharmacist's hour is the most expensive resource in the building. Every feature pays its rent in minutes saved per encounter, or it does not ship.
02
Reimbursement codes exist for the services pharmacy is already delivering. The job is to make billing trivial, not to convince pharmacists to do new clinical work.
03
Most clinical pharmacy platforms target chains. We start with the 60% of Canadian retail pharmacy that is independent, because that is where community care actually happens.
04
Every quarter, top-decile customer operators tell us what is broken. We ship against their list, not ours. Our PRDs come from the field, not the conference room.
15 minutes, customized to your service mix and store count. We will show you the unlock and leave you with a written estimate either way.