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Trusted by 4,000+ pharmacies across:
Why MedMe?
Three powerful differentiators that set us apart from traditional pharmacy management systems
AI-Powered Clinical Assistant
Instantly document consults with real-time transcription, Clinical Assistant listens, transcribes, and auto-fills forms as you speak, so you spend less time on paperwork and more time with patients.
Transcribes the consultations
Auto fills the service form
Pharmacist reviews and approves the form
Intelligent AI Concierge
Patient Concierge automates your pharmacy’s front desk, handling calls, booking, eligibility screening, intake, and questions, so patients get what they need instantly and staff stay focused on care.
30,234,784
patient interactions powered by MedMe and growing!
Scaling with your pharmacy
Designed to support pharmacies of any size
Key Features
Your complete toolkit for a more efficient and profitable pharmacy
Clinical Assistant
Instantly document consults with real-time transcription and auto-fill forms as you speak, freeing up more time for patient care.
Patient Concierge
Automate your front desk to instantly handle patient booking, eligibility screening, and intake over phone and chat, freeing staff to focus on patient care.
Multi Calendar / MSB
Simplify complex scheduling with our multi-calendar hub. Seamlessly manage staff, rooms, walk-ins, and appointments to support multi-service visits, group bookings, and offsite clinics.
Patient Intake
Customizable forms for all patient intake, walk-in or appointment. Save time, screen for eligibility, and eliminate double data entry.
Forms & Clinical Documentation
Document care digitally or with AI, using customizable forms built for every jurisdiction. Export, print, or securely email PDFs. Batch features let you complete documentation quickly for high-volume services.
Patient Profile
One single patient record provides a complete, real-time view of all appointments, notes, and patient interactions.
Follow-ups
Stay connected with patients through automated follow-ups, secure messaging, targeted announcements, and easy file sharing, all designed to build lasting relationships and support better care, every step of the way.
Medical Billing
Maximize reimbursements and reduce overhead with MedMe's platform. We streamline provider credentialing, automate claim submission, provide smart CPT suggestions, and validate every claim for accuracy before submission.
Reporting & Analytics
Track appointments and uncover trends with visual reports, filter by date, view daily to monthly stats, and export your data anytime to CSV or Excel for deeper analysis.
Proven benefits to patient care and pharmacy efficiency
~78%
Higher reimbursement sthrough medical billing
50
New patients/monthvia awareness integrations
25%
Increasein clinical service volume
15%
Increasein net new reimbursements
User Journey
What happens when MedMe enters the pharmacy
Sarah's Journey
Booking Appointment
Sarah needs a medication consultation
Traditional Approach
Phone calls during business hours, back-and-forth scheduling
Patients wait on hold, limited to staff availability
Manual entry of appointments into the calendar
High risk of missed or double bookings
Appointment reminders sent manually, if at all
MedMe Solution
24/7 online booking + AI phone assistant
No waiting or hold times, patients book at their convenience
Instant confirmation, calendar auto-updates
Automatic prevention of double bookings
Automated appointment reminders and notifications
Products Working for Sarah:
Pre-Visit Preparation
Sarah completes her health forms at home
Traditional Approach
Paperwork at pharmacy, waiting room delays
Patients fill out forms by hand, risk of errors
Staff spend time collecting and reviewing paperwork
Incomplete or missing information discovered last minute
Long check-in lines and bottlenecks
MedMe Solution
Digital forms completed before arrival
Patients fill out forms online at home, no handwriting or scanning
Staff review information ahead of time, fully prepared
All required info captured and checked automatically
Faster check-ins, no paperwork bottlenecks
Products Working for Sarah:
Consultation
Sarah meets with the pharmacist
Traditional Approach
Paper forms to fill and store
Manual note-taking, missed details, time-consuming documentation
Risk of incomplete or inconsistent records
Extra time spent re-entering information
MedMe Solution
Pre-built digital patient forms for all services in across all jursidictions
AI transcription + automated clinical documentation
Digital records auto-filled during the consult
Consistent, complete documentation every time
Instantly ready for review, export, or audit
Products Working for Sarah:
Payment & Billing
Sarah's insurance and payment are processed
Traditional Approach
Manual billing, coding errors, delayed reimbursement
Unverified insurance leads to denied claims
Unsure which services can be billed
Revenue lost to mistakes or missed claims
MedMe Solution
Automated claims submission and reconciliation
Real-time insurance verification for fewer denials
Guided credentialing and jurisdiction-specific billing
Smart CPT code suggestions, no more guesswork
Dashboards for transparency, tracking, and faster payments
Products Working for Sarah:
Follow-up Care
Sarah receives ongoing support and care reminders
Traditional Approach
Manual follow-ups, patients fall through cracks
Inconsistent reminders, missed check-ins
Time-consuming tracking for staff
Limited patient engagement after visits
MedMe Solution
Automated engagement + proactive care coordination
Timely reminders and follow-ups sent automatically
No patients missed, better adherence
Staff time saved, ongoing patient support
Products Working for Sarah:
Expand Clinical Possibilities
MedMe adapts to your regional regulations, billing requirements, and clinical protocols
Canada
All-in-one platform for modern Canadian pharmacy care.
Clinical Solutions
Flu & Immunizations
Minor Ailments
Medication Reviews
Travel Consultations
Point-of-Care Testing
United States
State-specific clinical protocols with private payer, Medicare, and Medicaid billing.
Clinical Solutions
Flu & Immunizations
Common Conditions
Medication Therapy Management
Test-and-Treat
United Kingdom
Clinical services platform for advanced UK pharmacies. NHS services , private care, and lifestyle clinics, fully streamlined.
Clinical Solutions
Flu & Immunisations
Common Ailments (Pharmacy First)
Medication Optimisation
Travel Consultations
Health Checks & Point-of-Care Testing
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