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Scheduling & Queueing

Add predictability to your workday.

Take control of your workday and patient flow with MedMe's pharmacy-specific scheduling features like multi-calendar, multi-service booking, and external clinics.

MedMe pharmacy scheduling and queueing interface
CORE SCHEDULING FEATURES

Pharmacy-specific scheduling, end to end.

Every feature is designed around how pharmacy clinical services actually run — from a single-store immunization clinic to a 40-store network coordinating walk-ins, appointments, rooms, and external clinics at the same time.

Multi-Calendar

Multi-calendar views and time blocks

Configure schedules for credentialed professionals, allocate consultation rooms, and block times to control when patients can book.

Multi-Service

Multi-service booking

One booking can cover multiple services in the same visit. The scheduler routes the booking to the right pharmacist and room, and your team works the visit as one encounter.

External Clinics

Beyond the pharmacy walls

Take services to workplaces, schools, community centers, and pop-up clinics, with centralized scheduling across every location your pharmacists serve.

Rooms & Resources

Rooms, queues, and resources

Allocate consultation rooms, manage walk-in queues, and balance load across pharmacists in one view — the right service in the right room with the right professional.

Reserve with Google

Get found and booked from Google search

Patients tap the booking link straight from search results into the same MedMe scheduler your team runs — every walk-up becomes a booked appointment without a phone call.

HYBRID WALK-IN AND APPOINTMENT FLOW

Walk-ups and bookings, handled in the same view.

Pharmacy traffic is never purely walk-in or purely booked. The scheduler handles both in one queue, with automated reminders and recall outreach keeping the booked side full and your team's day predictable.

Walk-ins and appointments together

The queue accepts walk-ups and booked patients in the same view. Pharmacists see who is in the store now, what they came in for, and what's coming up later.

Automated reminders and notifications

SMS and email reminders go out on the cadence each service needs. Patients confirm or reschedule by replying. No-shows drop without manual follow-up calls.

Recall outreach that books

Bring back patients due for CCM, MTM, A1C, or seasonal vaccines through SMS or email campaigns. Replies route directly into the scheduler.

BY THE NUMBERS

North America's leading pharmacy scheduler.

4,500+

Pharmacies scheduling clinical services through MedMe.

410K+

Patient appointments booked in the last 12 months.

22%

Reduction in no-show rate after rollout, vs. phone reminders.

READY FOR PREDICTABLE DAYS?

Let patients book themselves. Walk into the day with a plan.

A 20-minute walkthrough on a real pharmacy booking flow. We'll configure your services live, show multi-calendar in action, and demo the Reserve with Google handoff end to end.

Book a demo →